Link to zoomable map Falmouth Health Centre, GP unit Tel 01326 210090
Trevaylor Rd, Falmouth, UK, TR11 2LH


Patient Access (formerly called EMIS Access)

Patient Access Page here

Falmouth Health Centre uses the EMIS clinical software system. EMIS is used by most GPs in England and Wales. EMIS have developed a system called Patient Access as part of their online service, which allows patients to book appointments, request repeat prescriptions,  or amend registration details from the comfort of their own home.

The website has been carefully designed for ease of use for all types of people and as many different browsers as possible. It is even possible to use Patient Access from some mobile phones. Unlike email, Patient Access is encrypted to ensure patient confidentiality.

Sign up for
Patient Access

Before you can start requesting prescriptions online, book appointments or use any of the other Patient Access features, you must first register your details for this service.

Its quick and easy to register simply follow these instructions;

1,    Ask at reception for a sign-up form. This provides all the information you need to register to use the Patient Access internet facilities. Please bring some form of identification.

2,    Read the instructions for signing up here PDF

Remember, when using Patient Access all your personal information is safe and secure.

Online prescription ordering with Patient Access

Without visiting the practice, patients can use the internet to quickly order any repeat prescriptions that are due. Patient Access delivers the request directly to the practice, and once processed, patients can simply collect the prescription from the practice or from their chemist if they prefer.

You can also view any prescriptions you have already requested and check the current status of your previous requests.
It is important that you check on line that your request has been accepted. If there is a problem with your request we will post a message on your Patient Access prescription page.

Remember to allow 2 working days if you intend to collect your prescription from The Health Centre and a minimum of 3 days if you have asked us to send your prescription to a chemist for collection

Online appointment booking with Patient Access

Registered patients can use the internet to quickly book some Doctors appointments without phoning or visiting the Practice. The internet booking service is available 24 hours a day and is especially useful when the Practice is closed or phone lines are busy.

Please note that not all pre bookable appointments are available for on line booking so if the day and time you need is not offered on line please phone the surgery during normal hours.

Change of address

Patients can update personal details via Patient Access. The change of address facility enables patients to add or update address and contact details including home and mobile telephone numbers or email addresses. Changes made through this service are subject to authorisation by the practice.

Patient Access Page here


 Last updated 15 May 2017